Exchange and Return Policy
We want you to be satisfied with your purchase. That's why we offer exchanges and accept returns under the following conditions:
Changes:
- You can request a size or color change within 7 calendar days of receiving your order.
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Products must be in perfect condition, unused, with:
- Original box
- Stickers
- Wrapping paper
- Tags intact
- The customer assumes the shipping costs for both the return and the new shipment.
Returns for imperfections:
- Returns for manufacturing defects are only accepted within 1 week of receiving the order.
- We cover the shipping costs in these cases.
- We do not issue refunds. You can exchange an item for another item of equal or lesser value.
Restrictions:
- All products can be exchanged, provided they meet the indicated conditions.